Beta launch for RCM teams

Turn denials into RCM action packets in minutes.

Upload an EOB, ERA, payer denial letter, or rejection screenshot PDF. DenialDesk creates an internal workup with payer-code interpretation, action map, evidence checklist, billing notes, and a reviewer-ready next step.

Human review required No auto-submission Internal RCM workflow
Denial Resolution Packet
AI-assisted RCM workup
Ready for review
Issue CategoryCoding / Modifier
Code Source15F / 236
Action TypeNCCI Review
Patient BillingBlocked
1
RCM Decision Map
Who acts, why unpaid, what to do next.
Mapped
2
Evidence Checklist
Missing records, claim history, policy references.
Built
3
Copy-ready Notes
AR note, payer call script, reconsideration draft.
Drafted
2 free packetsBeta users can test with old/closed denials first.
5–10 min
Typical internal workup time target
11
Packet sections for reviewer workflow
2
Free beta packets per user
0
Automatic payer submissions
What it is

Not another generic chatbot. A structured denial packet workflow.

DenialDesk reads the uploaded denial document and turns scattered payer language into a clear internal RCM review packet. It is designed to help billers move from “what does this mean?” to “what should we check next?”

🧾

Reads payer documents

EOBs, ERAs, denial letters, rejection PDFs, remittance pages, and supporting documents.

🧠

Interprets denial logic

Identifies denial category, payer codes, likely root cause, action type, and caution points.

🗺️

Builds an action map

Shows responsible party, recoverability, missing evidence, next step, and follow-up timing.

📌

Creates billing notes

Generates AR follow-up notes, payer call prompts, corrected-claim notes, and conditional draft text.

🛡️

Uses guardrails

Blocks unsafe patient-billing assumptions and warns when human coding/RCM review is required.

📄

Exports a PDF packet

A clean, reviewer-ready packet for internal RCM documentation and next-action planning.

How it works

Upload. Analyze. Review. Act.

Upload denial

Submit the primary payer document and optional supporting records.

AI extracts fields

Payer, claim, service line, denial codes, amounts, and payer instructions are structured.

Guardrails apply

Category logic, patient-billing caution, evidence gaps, and route checks are applied.

Packet generated

Your team receives a PDF denial workup for qualified human review.

Packet output

One PDF that answers the questions RCM teams ask first.

The packet is built for internal review, not blind submission. It helps your team decide whether to correct, appeal, request records, call payer, bill patient, review write-off, or stop.

Executive case snapshot
Payer, provider, claim, DOS, amount, category, and recommended action.
RCM decision map
Responsible party, non-payment reason, recoverability, missing evidence, next step.
Denial / payer-code interpretation
CARC/RARC when present, payer-specific code labels when not standard CARC/RARC.
Copy-ready notes
AR note, payer call script, corrected-claim note, conditional reconsideration draft.
Use cases

Built for the denial types that slow teams down.

⚕️
Medical necessity

Clinical/documentation review caution.

🔐
Prior auth

Authorization evidence and payer route.

🧩
Coding / modifier

CPT, modifier, NCCI, same-day edits.

⏱️
Timely filing

Proof of timely filing and exceptions.

👤
Eligibility / COB

Coverage, subscriber, primary payer checks.

Start with 2 free packets.

Use closed or sample denials first. Review the packet internally. Then decide whether it fits your team’s workflow.

Important: DenialDesk is AI-assisted internal RCM review only. It is not legal, medical, coding, clinical, compliance, or payer policy advice. Final action requires qualified human RCM/billing/coding review.